Last updated: May 1, 2026
This Privacy Policy describes how Absolutely Luminous, operating as Luminous Skin Care & Brow Studio (“we,” “our,” or “us”), collects, uses, and protects your personal information when you visit our website at absolutelyluminous.com or interact with our business.
Information we collect
Information you provide directly
- Contact details: name, email, phone number, and message text when you submit our contact form.
- Order details: billing address, shipping address, and email when you place an order.
- Account details: username, email, and password if you create a customer account.
- Booking details: if you book a treatment through our scheduling partner, your booking information is collected by that partner under their own privacy policy.
Information collected automatically
- Server logs: IP address, browser type, pages visited, and timestamps. Used for security and basic analytics.
- Cookies: small files stored on your device to keep you signed in, remember cart contents, and improve site performance.
Payment information
Payments are processed by Stripe, a PCI-DSS compliant payment processor. We do not store your full credit card number on our servers. Stripe receives your card details directly through a secure form and returns only a token for our records.
How we use your information
- To fulfill your orders and deliver products.
- To respond to inquiries you submit through our contact form.
- To send order confirmations, shipping updates, and account notifications.
- To detect and prevent fraud or abuse of our site.
- To improve our products, services, and website experience.
Sharing your information
We do not sell your personal information. We share information only with service providers who help us run the business, including:
- Stripe (payment processing)
- Our shipping carriers (order delivery)
- Our hosting and email-delivery providers (site operations)
- Vagaro or other booking platforms (only if you book a treatment)
We may also disclose information when required by law or to protect our rights.
Cookies and tracking
Our site uses essential cookies to keep your shopping cart and login session working, and may use limited analytics cookies to understand site usage. You can disable cookies in your browser settings, though doing so may break parts of the checkout flow.
Data retention
We retain order and customer-account data for as long as your account is active and as required for tax, accounting, and legal purposes. Contact-form submissions are retained for up to 24 months unless you request deletion sooner.
Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your information, subject to legal retention requirements.
- Opt out of marketing communications at any time.
To exercise any of these rights, email info@absolutelyluminous.com from the address on file. We will respond within 30 days.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Security
We use industry-standard measures including HTTPS encryption, secure password hashing, and access controls to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data and update our practices as risks change.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent version. Material changes will be posted prominently on this page.
Contact
Questions about this policy or your data:
- Email: info@absolutelyluminous.com
- Address: 800 Bonaventure Wy Suite 161, Sugar Land, TX 77479